WARRANTY POLICY
π‘οΈ Warranty β RT Customs
At RT Customs, we stand behind the quality of our builds. Every product is crafted with attention to detail and built for truck owners who expect it done right.
π§ Coverage
All RT Customs products are backed by a 1-Year Limited Warranty from the date of delivery.
This warranty covers:
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Defects in workmanship
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Paint defects (peeling, cracking under normal use)
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Electrical component failure (LEDs, wiring, etc.)
βοΈ Built to Last
Each product goes through:
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Detailed prep and inspection
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Professional paint and finishing
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Careful assembly and sealing
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Final quality control before shipping
We donβt rush builds β we do them right.
β Whatβs Not Covered
This warranty does not cover:
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Damage caused during installation
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Improper wiring or setup
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Physical damage (chips, scratches, impacts, accidents)
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Water intrusion caused by improper installation
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Normal wear and tear
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Fading or color change from sun exposure or environment
π§° Installation Notice
Professional installation is strongly recommended.
Improper installation may void your warranty.
πΈ Warranty Claims
If you experience an issue, contact us within the warranty period with:
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Your order number
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Clear photos or videos of the issue
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Description of the problem
Weβll review your claim and determine the best solution.
π Resolution
If a claim is approved, RT Customs may:
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Repair the product
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Replace the product
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Offer store credit (at our discretion)
π Warranty Shipping
Customers are responsible for shipping costs related to warranty claims unless otherwise stated.
π€ Ownership
This warranty applies to the original purchaser only and is non-transferable.
β οΈ Final Note
Our products are built for performance and appearance. Like any custom part, proper installation and care are key to long-term performance.
π© Need Help?
Weβre here to help β before and after your purchase.
rtcustomtrucks@gmail.com
By purchasing from RT Customs, you agree to the terms of this warranty.